The coronavirus pandemic has brought singular situations to people across the world. But how being someone studying overseas can differentiate your situation even more?

That’s the question that led me to elaborate this case study by using UX research methods and processes.

In order to better understand my target audience, I first started following group discussions on Telegram, WhatsApp, Facebook pages, among other social medias. 

I’ve noticed that regardless everyone’s unique situation, some topics always used to come up quite frequently. That helped me to shape a list of hypothesis and plan my future steps choosing the right methodology.